DEODO NAT SL. respects the privacy of all users who visit its website(s) and is committed to protecting the privacy of all users. We will use your personal data to ensure that your orders are handled in the best possible way and that the functions of our website are executed correctly.
What data we store
Personal data is data that can be used to identify you on a personal level. We store data in the following ways:
If you place an order on our website(s), we store your first and last name, e-mail address, billing address and shipping address in order to complete and ship your order. In addition, we give you the ability to store (in an encrypted and inaccessible manner) your credit card information.
To make your online shopping experience as pleasant as possible, we store data about your orders and your use of our services. With this information, we can personalize the website(s) and recommend products that may be of interest to you. We may also use your data to discover patterns that can be used to optimize our marketing efforts.
If you have added products to your cart, while using an online account, but have not completed the purchase of these products, you may receive an abandonment email informing you that the selected products are still available. To do this, we store data about the products you have added to your cart.
The data and opinions we store about the use of our website(s) help us to develop and improve the website(s) and related services.
If you would like to write a review, you may do so in your name or anonymously. We reserve the right not to publish or to remove reviews or opinions.
If you contact our sales service, we will store your name and email address (as well as any additional information you provide us with) so that we can respond to your questions and comments or provide you with better service.
We will inform you of new products, offers and other promotions by sending you a newsletter. If you no longer wish to receive this newsletter, you can unsubscribe using the unsubscribe button.
What we need your data for
We only store and process your personal data for the purposes mentioned in the previous paragraph.
We will ask for your consent before using your personal data for any purpose or purpose not listed above, unless the intended use of your data is compatible with the purpose for which it was originally stored. We will inform you, and ask for your consent, if necessary, to any change in the use of your personal data.
We may use your data to make decisions based on automated decision-making, including profiling. For example, we may use data relating to your previous purchases or browsing data to suggest products that may be of interest to you based on this information. With your consent, we are able to do this both in advertising and on our website(s).
How we are likely to share your information
We will not share (or sell) your information to third parties except as set out in this privacy statement or with your consent. We may share your personal information with our service providers through third parties, including, but not limited to, the following:
Paypal - our payment service provider
Google Analytics - to store and display detailed statistics about our website(s) The purpose of this service is to give us a clear picture of visitor flows, web traffic sources and visits to our pages. Based on this information, we can improve our website(s) and enhance your online shopping experience on our website(s).
Facebook - show you personalized messages and ads
Google Ads - sharing and displaying relevant products on Google's platforms.
We may also share your personal data with relevant third parties in the event of a reorganization, merger, sale, creation or other disposition of part or all of our business, assets or stock.
Legal basis for the management of your data
The following acts give us consent to process your personal data:
Create an online account
Write a review
Contact our customer service
We will ask for your consent before sending you a newsletter if you are not yet our customer.
You have the right to revoke your consent at any time. As soon as you revoke your consent, we will stop processing your personal data.
Necessary for the establishment of an agreement
When you place an order, you enter into a purchase agreement with us. In order to process and ship your order, we need certain personal data such as your name, your e-mail address, your billing address and your shipping address.
We may process your personal data for the purpose of exercising your legitimate rights, except where these interests conflict with your interests or your fundamental rights and freedoms.
For the purposes of our legitimate business interests, we may process your data in order to:
Personalize our website(s).
Recommend products that may be of interest to you
Optimize our marketing efforts
Develop and improve the functionality of our website(s)
To opt-out of receiving advertising that may be of interest to you from third parties, you can click on any of the links below (as specified in paragraph 9 below):
In addition, you have the right to object to this way of processing your data. If you wish to exercise this right, please contact us at firstname.lastname@example.org. You should be aware that if you exercise this right, our ability to process your data may be limited and therefore reduce your benefits, which we have mentioned above.
Your data is safe with DEODO NAT SL (online security).
We appreciate your trust. DEODO NAT SL. is committed to the protection of your personal data. We have implemented important security measures, including Transport Layer Security (SSL) encryption technology and other tools to protect all personal data that we are likely to store through our website(s). We use a variety of measures to ensure that your personal data is protected against unauthorized access, inappropriate use or inadequate visibility, unauthorized modification or alteration, unlawful destruction or accidental loss.
We do not keep your personal data longer than necessary.
When you place an order for one of our products, we store your data for a minimum period of six years from the end of the business year in which you placed the order, in accordance with our legal obligation to keep records for tax purposes.
We store the information you have used to sign up for our newsletter for the duration of your subscription (e.g. in case you do not unsubscribe) or until such time as we decide to cancel the newsletter service, whichever occurs first. In all other circumstances, we will store your data for as long as necessary, taking into account the following aspects: - The purpose(s) and use of your information both now and in the future (such as, for example, whether we need to continue to store your information in order to continue to perform our obligations under an agreement we have entered into with you or in order to contact you in the future).
We may have some kind of legal obligation to continue to process your information (in the case of registration obligations imposed by relevant laws or regulations).
Where your data is processed
Your data is processed within the European Union and stored in the United States and Canada. When personal data is processed or stored in the United States and Canada, we ensure that we put in place the necessary safeguards to protect it. Specifically, we are in compliance with the standard contractual clauses of the European Commission or the European Union-United States Privacy Shield.
DEODO NAT SL. may engage in interest-based advertising campaigns. As described above, we may store data relating to the way you browse the Internet, use applications and purchases to improve your customer experience, provide better customer service, as well as provide you with information and promotions both proprietary and third parties. The purpose of interest-based advertising is that DEODO NAT SL. can show you ads that are more relevant to you.
Your rights in terms of privacy
In accordance with applicable data protection laws (General Data Protection Regulation (GDPR)), you have, inter alia, the right to:
Request access to your personal data (access).
Request the modification or correction of your personal data (rectification)
Request the deletion of your personal data (erasure/right to be forgotten)
Request the restriction of the processing of your personal data (restriction)
Request the transfer of your data to another data controller or to your own person if we have processed your data on the basis of your consent or on the basis of an agreement established with us (data portability)
Object to (further) letting us process your personal data if we have processed it on the basis of your legitimate interests (objection).
Objections and complaints
If we have collected your personal data based on your legitimate interests, you may, at any time, object to the processing of your personal data by contacting us at email@example.com. In this case, we will stop processing your data, unless there are compelling legal grounds for us to process it, thereby overriding your interest in stopping the processing.
Changes to our statement
Our Privacy Statement may change from time to time to reflect changes to our services or changes in applicable data protection laws. We will not limit your rights under this Privacy Statement without your explicit consent. We will post any changes to our Privacy Statement on this page. We will notify you personally, for example, by e-mail notification, of significant changes to our Privacy Statement.
Minors and Personal Information
Persons under 18 years of age may only provide their personal data to DEODO NAT SL. if they have written consent from a parent or legal guardian after reading this privacy statement.
DEODO NAT SL. is responsible for the processing of your personal data and exercises a role of controller. If you have any questions, wish to share your opinion with us or want to know more about how we process your personal data, or if you wish to access, correct or delete your personal data, you can contact us at firstname.lastname@example.org.